Performance
Supplier performance management
Real-time scorecards and continuous performance tracking across the supplier lifecycle.
What this video covers
- Scorecards combine quantitative delivery, quality and cost metrics with qualitative review, on the same supplier record as risk and spend.
- Performance signals sync continuously from ERP and survey systems, so an issue surfaces before the contract renews rather than after it.
- Gap identification triggers corrective action workflows, so an underperforming supplier gets a plan with owners and dates instead of a slide at the annual review.
- Because performance sits beside spend, soft treatment of a top-spend supplier has to be defended with evidence rather than habit.
- Metrics are customizable per supplier, so a logistics provider and a contract manufacturer are measured on the terms each was actually contracted against.